Made Just for You: How Our Custom Process Works.
At Dorothy’s Paradise, each made-to-order item is crafted with intention, care, and your unique vision in mind. Whether you're requesting a customized version of a current product or dreaming up something entirely new, here’s what to expect:
📞 Step 1: The Initial Call or Email Consultation
Once you submit a made-to-order request, we’ll schedule a brief call or connect via email to go over the details. During this conversation, we’ll:
Break down design concepts, materials, and customization options
Review pricing based on size, complexity, and time
Set timeline estimates for completion and delivery
Discuss whether the item is within the scope of what I can confidently and beautifully make
Transparency is key. If the request is outside of my creative abilities or materials, I’ll kindly decline rather than overpromise. Your trust means more than the sale.
🧵 Step 2: Confirmation + Payment
If your request is approved, you'll receive one of the following:
A full payment invoice, or
A split invoice requiring a non-refundable initial deposit to begin production
Work will only begin once payment (or deposit) is received. The remaining balance, if applicable, will be due before shipment or pickup.
🪡 Step 3: The Creative Process
Once payment is confirmed, I’ll begin crafting your item by hand. You'll receive:
Progress updates (for larger or more custom projects)
An estimated completion timeline
A note of any delays due to materials or production if applicable
Every stitch, knot, and detail is created with love and care, just for you.
📬 Step 4: Delivery or Pickup
Once your item is complete, it will be shipped out or made available for pickup (depending on your location and preference). You'll receive:
A shipment notification + tracking
A digital care card to help you preserve your piece
A heartfelt thank-you note from Dorothy’s Paradise
📝 Notes for Custom Requests Not Listed Online
Don’t see what you’re looking for on the website?
You’re welcome to submit custom ideas or inspirations. During our call or email exchange, I’ll let you know if the request is something I can fulfill. My goal is to honor your vision honestly, even if that means pointing you in another direction when needed.
❤️ Final Reminders
All made-to-order items are non-refundable due to their custom nature
Turnaround time varies, typically 2–4 weeks, depending on complexity and current workload
Rush options may be available upon request (additional fees apply)
✨ Begin Your Custom Journey
Ready to get started?
Use the form below to request your made-to-order item and schedule a consultation. I can’t wait to co-create something beautiful with you.